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Tag Archives: customer centrics
The five customers you must satisfy to make 2011 a success
The Wall Street Journal recently identified the ‘just-in-time consumer’ as a new customer type that has been shaped by the recession. But there are potentially another five customer types that have emerged that businesses must keep in mind when designing and delivering products, services and experiences. Continue reading
Posted in Actueel, Uit de media
Tagged consumer trends, customer centrics, discount, diy, fearful, indulgence, just in time consumer, lior arussy, mistrusting, mycustomer.com, wallstreet journal
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Top 10 Ecommerce Strategies For 2011
Ecommerce changes rapidly each year, so consumers will be expecting more from online merchants in 2011. Embracing the latest techniques can invigorate your business and help increase sales. The 10 strategies below can help accelerate your ecommerce efforts throughout next year. Continue reading
Posted in Actueel, Uit de media
Tagged ajax, contextual visualization, customer centrics, dhtml, dynamic grid expansion, ecommerce, liquid layout, mobile media, personalisatie, social media
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‘Retailers verliezen klant uit het oog’
Retailers hebben te weinig oog voor de relatie met de klant. Dat meldt service provider baZoeKa. Het gevaar bestaat dat als winkeliers niet opletten, zij op den duur de slag om de klant verliezen van de concurrentie op het internet. Continue reading
Posted in Actueel, Uit de media
Tagged bazoeka, customer centrics, etail, klantrelatie, retail
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