Tag Archives: customer centrics

The five customers you must satisfy to make 2011 a success

The Wall Street Journal recently identified the ‘just-in-time consumer’ as a new customer type that has been shaped by the recession. But there are potentially another five customer types that have emerged that businesses must keep in mind when designing and delivering products, services and experiences. Continue reading

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Top 10 Ecommerce Strategies For 2011

Ecommerce changes rapidly each year, so consumers will be expecting more from online merchants in 2011. Embracing the latest techniques can invigorate your business and help increase sales. The 10 strategies below can help accelerate your ecommerce efforts throughout next year. Continue reading

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‘Retailers verliezen klant uit het oog’

Retailers hebben te weinig oog voor de relatie met de klant. Dat meldt service provider baZoeKa. Het gevaar bestaat dat als winkeliers niet opletten, zij op den duur de slag om de klant verliezen van de concurrentie op het internet. Continue reading

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